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Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"82","number_of_completed_surveys":"1385","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050146","facility_name":"CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL","address":"1500 E DUARTE ROAD","citytown":"DUARTE","state":"CA","zip_code":"91010","countyparish":"LOS ANGELES","telephone_number":"(626) 359-8111","hcahps_measure_id":"H_COMP_5_STAR_RATING","hcahps_question":"Communication about medicines - star rating","hcahps_answer_description":"Communication about medicines - star rating","patient_survey_star_rating":"4","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","number_of_completed_surveys":"1385","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050146","facility_name":"CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL","address":"1500 E DUARTE ROAD","citytown":"DUARTE","state":"CA","zip_code":"91010","countyparish":"LOS ANGELES","telephone_number":"(626) 359-8111","hcahps_measure_id":"H_SIDE_EFFECTS_SN_P","hcahps_question":"Patients who reported that when receiving new medication the staff \u0022Sometimes\u0022 or \u0022Never\u0022 discussed possible side effects","hcahps_answer_description":"Staff \u0022sometimes\u0022 or \u0022never\u0022 explained possible side effects","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"24","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1385","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050146","facility_name":"CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL","address":"1500 E DUARTE ROAD","citytown":"DUARTE","state":"CA","zip_code":"91010","countyparish":"LOS ANGELES","telephone_number":"(626) 359-8111","hcahps_measure_id":"H_SIDE_EFFECTS_U_P","hcahps_question":"Patients who reported that when receiving new medication the staff \u0022Usually\u0022 discussed possible side effects","hcahps_answer_description":"Staff \u0022usually\u0022 explained possible side effects","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"24","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1385","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050146","facility_name":"CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL","address":"1500 E DUARTE ROAD","citytown":"DUARTE","state":"CA","zip_code":"91010","countyparish":"LOS ANGELES","telephone_number":"(626) 359-8111","hcahps_measure_id":"H_COMP_6_N_P","hcahps_question":"Patients who reported that NO, they were not given information about what to do during their recovery at home","hcahps_answer_description":"No, staff \u0022did not\u0022 give patients this information","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"9","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","number_of_completed_surveys":"1385","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050146","facility_name":"CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL","address":"1500 E DUARTE ROAD","citytown":"DUARTE","state":"CA","zip_code":"91010","countyparish":"LOS ANGELES","telephone_number":"(626) 359-8111","hcahps_measure_id":"H_COMP_6_LINEAR_SCORE","hcahps_question":"Discharge information - linear mean score","hcahps_answer_description":"Discharge information - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"89","number_of_completed_surveys":"1385","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050146","facility_name":"CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL","address":"1500 E DUARTE ROAD","citytown":"DUARTE","state":"CA","zip_code":"91010","countyparish":"LOS ANGELES","telephone_number":"(626) 359-8111","hcahps_measure_id":"H_COMP_6_STAR_RATING","hcahps_question":"Discharge information - star rating","hcahps_answer_description":"Discharge information - star rating","patient_survey_star_rating":"4","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1385","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050146","facility_name":"CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL","address":"1500 E DUARTE ROAD","citytown":"DUARTE","state":"CA","zip_code":"91010","countyparish":"LOS ANGELES","telephone_number":"(626) 359-8111","hcahps_measure_id":"H_DISCH_HELP_N_P","hcahps_question":"Patients who reported that NO, they did not discuss whether they would need help after discharge","hcahps_answer_description":"No, staff \u0022did not\u0022 give patients information about help after discharge","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"8","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1385","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050146","facility_name":"CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL","address":"1500 E DUARTE ROAD","citytown":"DUARTE","state":"CA","zip_code":"91010","countyparish":"LOS ANGELES","telephone_number":"(626) 359-8111","hcahps_measure_id":"H_DISCH_HELP_Y_P","hcahps_question":"Patients who reported that YES, they did discuss whether they would need help after discharge","hcahps_answer_description":"Yes, staff \u0022did\u0022 give patients information about help after discharge","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"92","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1385","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050146","facility_name":"CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL","address":"1500 E DUARTE ROAD","citytown":"DUARTE","state":"CA","zip_code":"91010","countyparish":"LOS ANGELES","telephone_number":"(626) 359-8111","hcahps_measure_id":"H_SYMPTOMS_N_P","hcahps_question":"Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge","hcahps_answer_description":"No, staff \u0022did not\u0022 give patients information about possible symptoms","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"11","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1385","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050146","facility_name":"CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL","address":"1500 E DUARTE ROAD","citytown":"DUARTE","state":"CA","zip_code":"91010","countyparish":"LOS ANGELES","telephone_number":"(626) 359-8111","hcahps_measure_id":"H_SYMPTOMS_Y_P","hcahps_question":"Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge","hcahps_answer_description":"Yes, staff \u0022did\u0022 give patients information about possible symptoms","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"89","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1385","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050146","facility_name":"CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL","address":"1500 E DUARTE ROAD","citytown":"DUARTE","state":"CA","zip_code":"91010","countyparish":"LOS ANGELES","telephone_number":"(626) 359-8111","hcahps_measure_id":"H_CLEAN_HSP_A_P","hcahps_question":"Patients who reported that their room and bathroom were \u0022Always\u0022 clean","hcahps_answer_description":"Room was \u0022always\u0022 clean","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"80","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1385","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050146","facility_name":"CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL","address":"1500 E DUARTE ROAD","citytown":"DUARTE","state":"CA","zip_code":"91010","countyparish":"LOS ANGELES","telephone_number":"(626) 359-8111","hcahps_measure_id":"H_CLEAN_HSP_SN_P","hcahps_question":"Patients who reported that their room and bathroom were \u0022Sometimes\u0022 or \u0022Never\u0022 clean","hcahps_answer_description":"Room was \u0022sometimes\u0022 or \u0022never\u0022 clean","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"4","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1385","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050146","facility_name":"CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL","address":"1500 E DUARTE ROAD","citytown":"DUARTE","state":"CA","zip_code":"91010","countyparish":"LOS ANGELES","telephone_number":"(626) 359-8111","hcahps_measure_id":"H_CLEAN_HSP_U_P","hcahps_question":"Patients who reported that their room and bathroom were \u0022Usually\u0022 clean","hcahps_answer_description":"Room was \u0022usually\u0022 clean","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"16","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1385","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050146","facility_name":"CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL","address":"1500 E DUARTE ROAD","citytown":"DUARTE","state":"CA","zip_code":"91010","countyparish":"LOS ANGELES","telephone_number":"(626) 359-8111","hcahps_measure_id":"H_CLEAN_LINEAR_SCORE","hcahps_question":"Cleanliness - linear mean score","hcahps_answer_description":"Cleanliness - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"91","number_of_completed_surveys":"1385","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050146","facility_name":"CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL","address":"1500 E DUARTE ROAD","citytown":"DUARTE","state":"CA","zip_code":"91010","countyparish":"LOS ANGELES","telephone_number":"(626) 359-8111","hcahps_measure_id":"H_CLEAN_STAR_RATING","hcahps_question":"Cleanliness - star rating","hcahps_answer_description":"Cleanliness - star rating","patient_survey_star_rating":"4","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"92","number_of_completed_surveys":"1385","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050146","facility_name":"CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL","address":"1500 E DUARTE ROAD","citytown":"DUARTE","state":"CA","zip_code":"91010","countyparish":"LOS ANGELES","telephone_number":"(626) 359-8111","hcahps_measure_id":"H_HSP_RATING_STAR_RATING","hcahps_question":"Overall hospital rating - star rating","hcahps_answer_description":"Overall hospital rating - star rating","patient_survey_star_rating":"4","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","number_of_completed_surveys":"169","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"14","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050660","facility_name":"USC KENNETH NORRIS JR CANCER HOSPITAL","address":"1441 EASTLAKE AVE","citytown":"LOS ANGELES","state":"CA","zip_code":"90089","countyparish":"LOS ANGELES","telephone_number":"(323) 865-3000","hcahps_measure_id":"H_SIDE_EFFECTS_SN_P","hcahps_question":"Patients who reported that when receiving new medication the staff \u0022Sometimes\u0022 or \u0022Never\u0022 discussed possible side effects","hcahps_answer_description":"Staff \u0022sometimes\u0022 or \u0022never\u0022 explained possible side effects","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"17","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"169","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"14","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050660","facility_name":"USC KENNETH NORRIS JR CANCER HOSPITAL","address":"1441 EASTLAKE AVE","citytown":"LOS ANGELES","state":"CA","zip_code":"90089","countyparish":"LOS ANGELES","telephone_number":"(323) 865-3000","hcahps_measure_id":"H_SIDE_EFFECTS_U_P","hcahps_question":"Patients who reported that when receiving new medication the staff \u0022Usually\u0022 discussed possible side effects","hcahps_answer_description":"Staff \u0022usually\u0022 explained possible side effects","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"22","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"169","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"14","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050660","facility_name":"USC KENNETH NORRIS JR CANCER HOSPITAL","address":"1441 EASTLAKE AVE","citytown":"LOS ANGELES","state":"CA","zip_code":"90089","countyparish":"LOS ANGELES","telephone_number":"(323) 865-3000","hcahps_measure_id":"H_COMP_6_N_P","hcahps_question":"Patients who reported that NO, they were not given information about what to do during their recovery at home","hcahps_answer_description":"No, staff \u0022did not\u0022 give patients this information","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"8","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"169","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"14","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050660","facility_name":"USC KENNETH NORRIS JR CANCER HOSPITAL","address":"1441 EASTLAKE AVE","citytown":"LOS ANGELES","state":"CA","zip_code":"90089","countyparish":"LOS ANGELES","telephone_number":"(323) 865-3000","hcahps_measure_id":"H_COMP_6_Y_P","hcahps_question":"Patients who reported that YES, they were given information about what to do during their recovery at home","hcahps_answer_description":"Yes, staff \u0022did\u0022 give patients this information","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"92","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"169","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"14","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050660","facility_name":"USC KENNETH NORRIS JR CANCER HOSPITAL","address":"1441 EASTLAKE AVE","citytown":"LOS ANGELES","state":"CA","zip_code":"90089","countyparish":"LOS ANGELES","telephone_number":"(323) 865-3000","hcahps_measure_id":"H_COMP_6_LINEAR_SCORE","hcahps_question":"Discharge information - linear mean score","hcahps_answer_description":"Discharge information - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"92","number_of_completed_surveys":"169","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"14","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050660","facility_name":"USC KENNETH NORRIS JR CANCER HOSPITAL","address":"1441 EASTLAKE AVE","citytown":"LOS ANGELES","state":"CA","zip_code":"90089","countyparish":"LOS ANGELES","telephone_number":"(323) 865-3000","hcahps_measure_id":"H_COMP_6_STAR_RATING","hcahps_question":"Discharge information - star rating","hcahps_answer_description":"Discharge information - star rating","patient_survey_star_rating":"5","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"169","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"14","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050660","facility_name":"USC KENNETH NORRIS JR CANCER HOSPITAL","address":"1441 EASTLAKE AVE","citytown":"LOS ANGELES","state":"CA","zip_code":"90089","countyparish":"LOS ANGELES","telephone_number":"(323) 865-3000","hcahps_measure_id":"H_DISCH_HELP_N_P","hcahps_question":"Patients who reported that NO, they did not discuss whether they would need help after discharge","hcahps_answer_description":"No, staff \u0022did not\u0022 give patients information about help after discharge","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"7","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"169","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"14","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050660","facility_name":"USC KENNETH NORRIS JR CANCER HOSPITAL","address":"1441 EASTLAKE AVE","citytown":"LOS ANGELES","state":"CA","zip_code":"90089","countyparish":"LOS ANGELES","telephone_number":"(323) 865-3000","hcahps_measure_id":"H_DISCH_HELP_Y_P","hcahps_question":"Patients who reported that YES, they did discuss whether they would need help after discharge","hcahps_answer_description":"Yes, staff \u0022did\u0022 give patients information about help after discharge","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"93","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"169","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"14","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050660","facility_name":"USC KENNETH NORRIS JR CANCER HOSPITAL","address":"1441 EASTLAKE AVE","citytown":"LOS ANGELES","state":"CA","zip_code":"90089","countyparish":"LOS ANGELES","telephone_number":"(323) 865-3000","hcahps_measure_id":"H_SYMPTOMS_N_P","hcahps_question":"Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge","hcahps_answer_description":"No, staff \u0022did not\u0022 give patients information about possible symptoms","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"9","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"169","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"14","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050660","facility_name":"USC KENNETH NORRIS JR CANCER HOSPITAL","address":"1441 EASTLAKE AVE","citytown":"LOS ANGELES","state":"CA","zip_code":"90089","countyparish":"LOS ANGELES","telephone_number":"(323) 865-3000","hcahps_measure_id":"H_SYMPTOMS_Y_P","hcahps_question":"Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge","hcahps_answer_description":"Yes, staff \u0022did\u0022 give patients information about possible symptoms","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"91","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"169","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"14","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050660","facility_name":"USC KENNETH NORRIS JR CANCER HOSPITAL","address":"1441 EASTLAKE AVE","citytown":"LOS ANGELES","state":"CA","zip_code":"90089","countyparish":"LOS ANGELES","telephone_number":"(323) 865-3000","hcahps_measure_id":"H_CLEAN_HSP_A_P","hcahps_question":"Patients who reported that their room and bathroom were \u0022Always\u0022 clean","hcahps_answer_description":"Room was \u0022always\u0022 clean","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"85","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"169","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"14","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050660","facility_name":"USC KENNETH NORRIS JR CANCER HOSPITAL","address":"1441 EASTLAKE AVE","citytown":"LOS ANGELES","state":"CA","zip_code":"90089","countyparish":"LOS ANGELES","telephone_number":"(323) 865-3000","hcahps_measure_id":"H_CLEAN_HSP_SN_P","hcahps_question":"Patients who reported that their room and bathroom were \u0022Sometimes\u0022 or \u0022Never\u0022 clean","hcahps_answer_description":"Room was \u0022sometimes\u0022 or \u0022never\u0022 clean","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"3","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"169","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"14","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050660","facility_name":"USC KENNETH NORRIS JR CANCER HOSPITAL","address":"1441 EASTLAKE AVE","citytown":"LOS ANGELES","state":"CA","zip_code":"90089","countyparish":"LOS ANGELES","telephone_number":"(323) 865-3000","hcahps_measure_id":"H_CLEAN_HSP_U_P","hcahps_question":"Patients who reported that their room and bathroom were \u0022Usually\u0022 clean","hcahps_answer_description":"Room was \u0022usually\u0022 clean","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"12","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"169","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"14","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050660","facility_name":"USC KENNETH NORRIS JR CANCER HOSPITAL","address":"1441 EASTLAKE AVE","citytown":"LOS ANGELES","state":"CA","zip_code":"90089","countyparish":"LOS ANGELES","telephone_number":"(323) 865-3000","hcahps_measure_id":"H_CLEAN_LINEAR_SCORE","hcahps_question":"Cleanliness - linear mean score","hcahps_answer_description":"Cleanliness - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"94","number_of_completed_surveys":"169","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"14","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050660","facility_name":"USC KENNETH NORRIS JR CANCER HOSPITAL","address":"1441 EASTLAKE AVE","citytown":"LOS ANGELES","state":"CA","zip_code":"90089","countyparish":"LOS ANGELES","telephone_number":"(323) 865-3000","hcahps_measure_id":"H_CLEAN_STAR_RATING","hcahps_question":"Cleanliness - star rating","hcahps_answer_description":"Cleanliness - star rating","patient_survey_star_rating":"5","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"169","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"14","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050660","facility_name":"USC KENNETH NORRIS JR CANCER HOSPITAL","address":"1441 EASTLAKE AVE","citytown":"LOS ANGELES","state":"CA","zip_code":"90089","countyparish":"LOS ANGELES","telephone_number":"(323) 865-3000","hcahps_measure_id":"H_QUIET_HSP_A_P","hcahps_question":"Patients who reported that the area around their room was \u0022Always\u0022 quiet at night","hcahps_answer_description":"\u0022Always\u0022 quiet at night","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"51","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"169","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"14","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050660","facility_name":"USC KENNETH NORRIS JR CANCER HOSPITAL","address":"1441 EASTLAKE AVE","citytown":"LOS ANGELES","state":"CA","zip_code":"90089","countyparish":"LOS ANGELES","telephone_number":"(323) 865-3000","hcahps_measure_id":"H_QUIET_HSP_SN_P","hcahps_question":"Patients who reported that the area around their room was \u0022Sometimes\u0022 or \u0022Never\u0022 quiet at night","hcahps_answer_description":"\u0022Sometimes\u0022 or \u0022never\u0022 quiet at night","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"7","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"169","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"14","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050660","facility_name":"USC KENNETH NORRIS JR CANCER HOSPITAL","address":"1441 EASTLAKE AVE","citytown":"LOS ANGELES","state":"CA","zip_code":"90089","countyparish":"LOS ANGELES","telephone_number":"(323) 865-3000","hcahps_measure_id":"H_QUIET_HSP_U_P","hcahps_question":"Patients who reported that the area around their room was \u0022Usually\u0022 quiet at night","hcahps_answer_description":"\u0022Usually\u0022 quiet at night","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"42","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"169","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"14","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050660","facility_name":"USC KENNETH NORRIS JR CANCER HOSPITAL","address":"1441 EASTLAKE AVE","citytown":"LOS ANGELES","state":"CA","zip_code":"90089","countyparish":"LOS ANGELES","telephone_number":"(323) 865-3000","hcahps_measure_id":"H_QUIET_LINEAR_SCORE","hcahps_question":"Quietness - linear mean score","hcahps_answer_description":"Quietness - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"81","number_of_completed_surveys":"169","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"14","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050660","facility_name":"USC KENNETH NORRIS JR CANCER HOSPITAL","address":"1441 EASTLAKE AVE","citytown":"LOS ANGELES","state":"CA","zip_code":"90089","countyparish":"LOS ANGELES","telephone_number":"(323) 865-3000","hcahps_measure_id":"H_QUIET_STAR_RATING","hcahps_question":"Quietness - star rating","hcahps_answer_description":"Quietness - star rating","patient_survey_star_rating":"3","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"169","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"14","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050660","facility_name":"USC KENNETH NORRIS JR CANCER HOSPITAL","address":"1441 EASTLAKE AVE","citytown":"LOS ANGELES","state":"CA","zip_code":"90089","countyparish":"LOS ANGELES","telephone_number":"(323) 865-3000","hcahps_measure_id":"H_HSP_RATING_0_6","hcahps_question":"Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)","hcahps_answer_description":"Patients who gave a rating of \u00226\u0022 or lower (low)","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"3","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"169","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"14","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050660","facility_name":"USC KENNETH NORRIS JR CANCER HOSPITAL","address":"1441 EASTLAKE AVE","citytown":"LOS ANGELES","state":"CA","zip_code":"90089","countyparish":"LOS ANGELES","telephone_number":"(323) 865-3000","hcahps_measure_id":"H_HSP_RATING_7_8","hcahps_question":"Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)","hcahps_answer_description":"Patients who gave a rating of \u00227\u0022 or \u00228\u0022 (medium)","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"16","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"169","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"14","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050660","facility_name":"USC KENNETH NORRIS JR CANCER HOSPITAL","address":"1441 EASTLAKE AVE","citytown":"LOS ANGELES","state":"CA","zip_code":"90089","countyparish":"LOS ANGELES","telephone_number":"(323) 865-3000","hcahps_measure_id":"H_HSP_RATING_9_10","hcahps_question":"Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)","hcahps_answer_description":"Patients who gave a rating of \u00229\u0022 or \u002210\u0022 (high)","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"81","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"169","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"14","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050660","facility_name":"USC KENNETH NORRIS JR CANCER HOSPITAL","address":"1441 EASTLAKE AVE","citytown":"LOS ANGELES","state":"CA","zip_code":"90089","countyparish":"LOS ANGELES","telephone_number":"(323) 865-3000","hcahps_measure_id":"H_HSP_RATING_LINEAR_SCORE","hcahps_question":"Overall hospital rating - linear mean score","hcahps_answer_description":"Overall hospital rating - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"93","number_of_completed_surveys":"169","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"14","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"050660","facility_name":"USC KENNETH NORRIS JR CANCER HOSPITAL","address":"1441 EASTLAKE AVE","citytown":"LOS ANGELES","state":"CA","zip_code":"90089","countyparish":"LOS ANGELES","telephone_number":"(323) 865-3000","hcahps_measure_id":"H_HSP_RATING_STAR_RATING","hcahps_question":"Overall hospital rating - star rating","hcahps_answer_description":"Overall hospital rating - star rating","patient_survey_star_rating":"5","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","number_of_completed_surveys":"567","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"18","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"100079","facility_name":"UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR","address":"1475 NW 12TH AVE","citytown":"MIAMI","state":"FL","zip_code":"33136","countyparish":"MIAMI-DADE","telephone_number":"(305) 243-1000","hcahps_measure_id":"H_DISCH_HELP_N_P","hcahps_question":"Patients who reported that NO, they did not discuss whether they would need help after discharge","hcahps_answer_description":"No, staff \u0022did not\u0022 give patients information about help after discharge","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"12","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"567","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"18","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"100079","facility_name":"UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR","address":"1475 NW 12TH AVE","citytown":"MIAMI","state":"FL","zip_code":"33136","countyparish":"MIAMI-DADE","telephone_number":"(305) 243-1000","hcahps_measure_id":"H_DISCH_HELP_Y_P","hcahps_question":"Patients who reported that YES, they did discuss whether they would need help after discharge","hcahps_answer_description":"Yes, staff \u0022did\u0022 give patients information about help after discharge","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"88","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","number_of_completed_surveys":"567","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"18","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"100079","facility_name":"UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR","address":"1475 NW 12TH AVE","citytown":"MIAMI","state":"FL","zip_code":"33136","countyparish":"MIAMI-DADE","telephone_number":"(305) 243-1000","hcahps_measure_id":"H_CLEAN_LINEAR_SCORE","hcahps_question":"Cleanliness - linear mean score","hcahps_answer_description":"Cleanliness - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"90","number_of_completed_surveys":"567","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"18","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"100079","facility_name":"UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR","address":"1475 NW 12TH AVE","citytown":"MIAMI","state":"FL","zip_code":"33136","countyparish":"MIAMI-DADE","telephone_number":"(305) 243-1000","hcahps_measure_id":"H_CLEAN_STAR_RATING","hcahps_question":"Cleanliness - star rating","hcahps_answer_description":"Cleanliness - star rating","patient_survey_star_rating":"4","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"567","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"18","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"100079","facility_name":"UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR","address":"1475 NW 12TH AVE","citytown":"MIAMI","state":"FL","zip_code":"33136","countyparish":"MIAMI-DADE","telephone_number":"(305) 243-1000","hcahps_measure_id":"H_QUIET_HSP_A_P","hcahps_question":"Patients who reported that the area around their room was \u0022Always\u0022 quiet at night","hcahps_answer_description":"\u0022Always\u0022 quiet at night","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"60","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","number_of_completed_surveys":"567","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"18","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"100079","facility_name":"UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR","address":"1475 NW 12TH AVE","citytown":"MIAMI","state":"FL","zip_code":"33136","countyparish":"MIAMI-DADE","telephone_number":"(305) 243-1000","hcahps_measure_id":"H_QUIET_HSP_U_P","hcahps_question":"Patients who reported that the area around their room was \u0022Usually\u0022 quiet at night","hcahps_answer_description":"\u0022Usually\u0022 quiet at night","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"30","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"567","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"18","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"100079","facility_name":"UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR","address":"1475 NW 12TH AVE","citytown":"MIAMI","state":"FL","zip_code":"33136","countyparish":"MIAMI-DADE","telephone_number":"(305) 243-1000","hcahps_measure_id":"H_QUIET_LINEAR_SCORE","hcahps_question":"Quietness - linear mean score","hcahps_answer_description":"Quietness - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"82","number_of_completed_surveys":"567","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"18","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"100079","facility_name":"UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR","address":"1475 NW 12TH AVE","citytown":"MIAMI","state":"FL","zip_code":"33136","countyparish":"MIAMI-DADE","telephone_number":"(305) 243-1000","hcahps_measure_id":"H_QUIET_STAR_RATING","hcahps_question":"Quietness - star rating","hcahps_answer_description":"Quietness - star rating","patient_survey_star_rating":"3","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"567","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"18","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"100079","facility_name":"UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR","address":"1475 NW 12TH AVE","citytown":"MIAMI","state":"FL","zip_code":"33136","countyparish":"MIAMI-DADE","telephone_number":"(305) 243-1000","hcahps_measure_id":"H_HSP_RATING_0_6","hcahps_question":"Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)","hcahps_answer_description":"Patients who gave a rating of \u00226\u0022 or lower (low)","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"7","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"567","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"18","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"100079","facility_name":"UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR","address":"1475 NW 12TH AVE","citytown":"MIAMI","state":"FL","zip_code":"33136","countyparish":"MIAMI-DADE","telephone_number":"(305) 243-1000","hcahps_measure_id":"H_HSP_RATING_7_8","hcahps_question":"Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)","hcahps_answer_description":"Patients who gave a rating of \u00227\u0022 or \u00228\u0022 (medium)","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"17","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"567","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"18","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"100079","facility_name":"UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR","address":"1475 NW 12TH AVE","citytown":"MIAMI","state":"FL","zip_code":"33136","countyparish":"MIAMI-DADE","telephone_number":"(305) 243-1000","hcahps_measure_id":"H_HSP_RATING_9_10","hcahps_question":"Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)","hcahps_answer_description":"Patients who gave a rating of \u00229\u0022 or \u002210\u0022 (high)","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"76","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"567","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"18","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"100079","facility_name":"UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR","address":"1475 NW 12TH AVE","citytown":"MIAMI","state":"FL","zip_code":"33136","countyparish":"MIAMI-DADE","telephone_number":"(305) 243-1000","hcahps_measure_id":"H_HSP_RATING_LINEAR_SCORE","hcahps_question":"Overall hospital rating - linear mean score","hcahps_answer_description":"Overall hospital rating - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"91","number_of_completed_surveys":"567","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"18","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"100079","facility_name":"UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR","address":"1475 NW 12TH AVE","citytown":"MIAMI","state":"FL","zip_code":"33136","countyparish":"MIAMI-DADE","telephone_number":"(305) 243-1000","hcahps_measure_id":"H_HSP_RATING_STAR_RATING","hcahps_question":"Overall hospital rating - star rating","hcahps_answer_description":"Overall hospital rating - star rating","patient_survey_star_rating":"4","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"567","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"18","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"100079","facility_name":"UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR","address":"1475 NW 12TH AVE","citytown":"MIAMI","state":"FL","zip_code":"33136","countyparish":"MIAMI-DADE","telephone_number":"(305) 243-1000","hcahps_measure_id":"H_RECMND_DN","hcahps_question":"Patients who reported NO, they would probably not or definitely not recommend the hospital","hcahps_answer_description":"\u0022NO\u0022, patients would not recommend the hospital (they probably would not or definitely would not recommend it)","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"4","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"567","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"18","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"100079","facility_name":"UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR","address":"1475 NW 12TH AVE","citytown":"MIAMI","state":"FL","zip_code":"33136","countyparish":"MIAMI-DADE","telephone_number":"(305) 243-1000","hcahps_measure_id":"H_RECMND_DY","hcahps_question":"Patients who reported YES, they would definitely recommend the hospital","hcahps_answer_description":"\u0022YES\u0022, patients would definitely recommend the hospital","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"80","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"567","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"18","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"100079","facility_name":"UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR","address":"1475 NW 12TH AVE","citytown":"MIAMI","state":"FL","zip_code":"33136","countyparish":"MIAMI-DADE","telephone_number":"(305) 243-1000","hcahps_measure_id":"H_RECMND_PY","hcahps_question":"Patients who reported YES, they would probably recommend the hospital","hcahps_answer_description":"\u0022YES\u0022, patients would probably recommend the hospital","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"16","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"567","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"18","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"100079","facility_name":"UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR","address":"1475 NW 12TH AVE","citytown":"MIAMI","state":"FL","zip_code":"33136","countyparish":"MIAMI-DADE","telephone_number":"(305) 243-1000","hcahps_measure_id":"H_RECMND_LINEAR_SCORE","hcahps_question":"Recommend hospital - linear mean score","hcahps_answer_description":"Recommend hospital - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"92","number_of_completed_surveys":"567","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"18","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"100079","facility_name":"UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR","address":"1475 NW 12TH AVE","citytown":"MIAMI","state":"FL","zip_code":"33136","countyparish":"MIAMI-DADE","telephone_number":"(305) 243-1000","hcahps_measure_id":"H_RECMND_STAR_RATING","hcahps_question":"Recommend hospital - star rating","hcahps_answer_description":"Recommend hospital - star rating","patient_survey_star_rating":"5","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"567","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"18","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"100079","facility_name":"UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR","address":"1475 NW 12TH AVE","citytown":"MIAMI","state":"FL","zip_code":"33136","countyparish":"MIAMI-DADE","telephone_number":"(305) 243-1000","hcahps_measure_id":"H_STAR_RATING","hcahps_question":"Summary star rating","hcahps_answer_description":"Summary star rating","patient_survey_star_rating":"4","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"567","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"18","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"100271","facility_name":"H LEE MOFFITT CANCER CENTER \u0026 RESEARCH INSTITUTE I","address":"12902 MAGNOLIA DR","citytown":"TAMPA","state":"FL","zip_code":"33612","countyparish":"HILLSBOROUGH","telephone_number":"(813) 979-3054","hcahps_measure_id":"H_COMP_1_A_P","hcahps_question":"Patients who reported that their nurses \u0022Always\u0022 communicated well","hcahps_answer_description":"Nurses \u0022always\u0022 communicated well","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"86","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1604","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"29","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"100271","facility_name":"H LEE MOFFITT CANCER CENTER \u0026 RESEARCH INSTITUTE I","address":"12902 MAGNOLIA DR","citytown":"TAMPA","state":"FL","zip_code":"33612","countyparish":"HILLSBOROUGH","telephone_number":"(813) 979-3054","hcahps_measure_id":"H_COMP_1_SN_P","hcahps_question":"Patients who reported that their nurses \u0022Sometimes\u0022 or \u0022Never\u0022 communicated well","hcahps_answer_description":"Nurses \u0022sometimes\u0022 or \u0022never\u0022 communicated well","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"2","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","number_of_completed_surveys":"256","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"24","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"220162","facility_name":"DANA-FARBER CANCER INSTITUTE","address":"450 BROOKLINE AVENUE","citytown":"BOSTON","state":"MA","zip_code":"02115","countyparish":"SUFFOLK","telephone_number":"(617) 632-3000","hcahps_measure_id":"H_COMP_6_N_P","hcahps_question":"Patients who reported that NO, they were not given information about what to do during their recovery at home","hcahps_answer_description":"No, staff \u0022did not\u0022 give patients this information","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"7","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"256","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"24","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"220162","facility_name":"DANA-FARBER CANCER INSTITUTE","address":"450 BROOKLINE AVENUE","citytown":"BOSTON","state":"MA","zip_code":"02115","countyparish":"SUFFOLK","telephone_number":"(617) 632-3000","hcahps_measure_id":"H_COMP_6_Y_P","hcahps_question":"Patients who reported that YES, they were given information about what to do during their recovery at home","hcahps_answer_description":"Yes, staff \u0022did\u0022 give patients this information","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"93","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"256","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"24","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"220162","facility_name":"DANA-FARBER CANCER INSTITUTE","address":"450 BROOKLINE AVENUE","citytown":"BOSTON","state":"MA","zip_code":"02115","countyparish":"SUFFOLK","telephone_number":"(617) 632-3000","hcahps_measure_id":"H_COMP_6_LINEAR_SCORE","hcahps_question":"Discharge information - linear mean score","hcahps_answer_description":"Discharge information - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"93","number_of_completed_surveys":"256","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"24","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"220162","facility_name":"DANA-FARBER CANCER INSTITUTE","address":"450 BROOKLINE AVENUE","citytown":"BOSTON","state":"MA","zip_code":"02115","countyparish":"SUFFOLK","telephone_number":"(617) 632-3000","hcahps_measure_id":"H_COMP_6_STAR_RATING","hcahps_question":"Discharge information - star rating","hcahps_answer_description":"Discharge information - star rating","patient_survey_star_rating":"5","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"256","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"24","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"220162","facility_name":"DANA-FARBER CANCER INSTITUTE","address":"450 BROOKLINE AVENUE","citytown":"BOSTON","state":"MA","zip_code":"02115","countyparish":"SUFFOLK","telephone_number":"(617) 632-3000","hcahps_measure_id":"H_DISCH_HELP_N_P","hcahps_question":"Patients who reported that NO, they did not discuss whether they would need help after discharge","hcahps_answer_description":"No, staff \u0022did not\u0022 give patients information about help after discharge","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"9","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"256","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"24","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"220162","facility_name":"DANA-FARBER CANCER INSTITUTE","address":"450 BROOKLINE AVENUE","citytown":"BOSTON","state":"MA","zip_code":"02115","countyparish":"SUFFOLK","telephone_number":"(617) 632-3000","hcahps_measure_id":"H_DISCH_HELP_Y_P","hcahps_question":"Patients who reported that YES, they did discuss whether they would need help after discharge","hcahps_answer_description":"Yes, staff \u0022did\u0022 give patients information about help after discharge","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"91","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"256","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"24","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"220162","facility_name":"DANA-FARBER CANCER INSTITUTE","address":"450 BROOKLINE AVENUE","citytown":"BOSTON","state":"MA","zip_code":"02115","countyparish":"SUFFOLK","telephone_number":"(617) 632-3000","hcahps_measure_id":"H_SYMPTOMS_N_P","hcahps_question":"Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge","hcahps_answer_description":"No, staff \u0022did not\u0022 give patients information about possible symptoms","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"4","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"256","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"24","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"220162","facility_name":"DANA-FARBER CANCER INSTITUTE","address":"450 BROOKLINE AVENUE","citytown":"BOSTON","state":"MA","zip_code":"02115","countyparish":"SUFFOLK","telephone_number":"(617) 632-3000","hcahps_measure_id":"H_SYMPTOMS_Y_P","hcahps_question":"Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge","hcahps_answer_description":"Yes, staff \u0022did\u0022 give patients information about possible symptoms","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"96","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"256","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"24","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"220162","facility_name":"DANA-FARBER CANCER INSTITUTE","address":"450 BROOKLINE AVENUE","citytown":"BOSTON","state":"MA","zip_code":"02115","countyparish":"SUFFOLK","telephone_number":"(617) 632-3000","hcahps_measure_id":"H_CLEAN_HSP_A_P","hcahps_question":"Patients who reported that their room and bathroom were \u0022Always\u0022 clean","hcahps_answer_description":"Room was \u0022always\u0022 clean","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"78","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"256","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"24","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"220162","facility_name":"DANA-FARBER CANCER INSTITUTE","address":"450 BROOKLINE AVENUE","citytown":"BOSTON","state":"MA","zip_code":"02115","countyparish":"SUFFOLK","telephone_number":"(617) 632-3000","hcahps_measure_id":"H_CLEAN_HSP_SN_P","hcahps_question":"Patients who reported that their room and bathroom were \u0022Sometimes\u0022 or \u0022Never\u0022 clean","hcahps_answer_description":"Room was \u0022sometimes\u0022 or \u0022never\u0022 clean","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"4","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"256","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"24","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"220162","facility_name":"DANA-FARBER CANCER INSTITUTE","address":"450 BROOKLINE AVENUE","citytown":"BOSTON","state":"MA","zip_code":"02115","countyparish":"SUFFOLK","telephone_number":"(617) 632-3000","hcahps_measure_id":"H_CLEAN_HSP_U_P","hcahps_question":"Patients who reported that their room and bathroom were \u0022Usually\u0022 clean","hcahps_answer_description":"Room was \u0022usually\u0022 clean","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"18","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"256","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"24","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"220162","facility_name":"DANA-FARBER CANCER INSTITUTE","address":"450 BROOKLINE AVENUE","citytown":"BOSTON","state":"MA","zip_code":"02115","countyparish":"SUFFOLK","telephone_number":"(617) 632-3000","hcahps_measure_id":"H_CLEAN_LINEAR_SCORE","hcahps_question":"Cleanliness - linear mean score","hcahps_answer_description":"Cleanliness - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"91","number_of_completed_surveys":"256","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"24","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"220162","facility_name":"DANA-FARBER CANCER INSTITUTE","address":"450 BROOKLINE AVENUE","citytown":"BOSTON","state":"MA","zip_code":"02115","countyparish":"SUFFOLK","telephone_number":"(617) 632-3000","hcahps_measure_id":"H_CLEAN_STAR_RATING","hcahps_question":"Cleanliness - star rating","hcahps_answer_description":"Cleanliness - star rating","patient_survey_star_rating":"4","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"256","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"24","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"220162","facility_name":"DANA-FARBER CANCER INSTITUTE","address":"450 BROOKLINE AVENUE","citytown":"BOSTON","state":"MA","zip_code":"02115","countyparish":"SUFFOLK","telephone_number":"(617) 632-3000","hcahps_measure_id":"H_QUIET_HSP_A_P","hcahps_question":"Patients who reported that the area around their room was \u0022Always\u0022 quiet at night","hcahps_answer_description":"\u0022Always\u0022 quiet at night","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"58","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"256","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"24","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"220162","facility_name":"DANA-FARBER CANCER INSTITUTE","address":"450 BROOKLINE AVENUE","citytown":"BOSTON","state":"MA","zip_code":"02115","countyparish":"SUFFOLK","telephone_number":"(617) 632-3000","hcahps_measure_id":"H_QUIET_HSP_SN_P","hcahps_question":"Patients who reported that the area around their room was \u0022Sometimes\u0022 or \u0022Never\u0022 quiet at night","hcahps_answer_description":"\u0022Sometimes\u0022 or \u0022never\u0022 quiet at night","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"7","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"256","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"24","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"220162","facility_name":"DANA-FARBER CANCER INSTITUTE","address":"450 BROOKLINE AVENUE","citytown":"BOSTON","state":"MA","zip_code":"02115","countyparish":"SUFFOLK","telephone_number":"(617) 632-3000","hcahps_measure_id":"H_QUIET_HSP_U_P","hcahps_question":"Patients who reported that the area around their room was \u0022Usually\u0022 quiet at night","hcahps_answer_description":"\u0022Usually\u0022 quiet at night","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"35","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"256","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"24","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"220162","facility_name":"DANA-FARBER CANCER INSTITUTE","address":"450 BROOKLINE AVENUE","citytown":"BOSTON","state":"MA","zip_code":"02115","countyparish":"SUFFOLK","telephone_number":"(617) 632-3000","hcahps_measure_id":"H_QUIET_LINEAR_SCORE","hcahps_question":"Quietness - linear mean score","hcahps_answer_description":"Quietness - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"83","number_of_completed_surveys":"256","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"24","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"220162","facility_name":"DANA-FARBER CANCER INSTITUTE","address":"450 BROOKLINE AVENUE","citytown":"BOSTON","state":"MA","zip_code":"02115","countyparish":"SUFFOLK","telephone_number":"(617) 632-3000","hcahps_measure_id":"H_QUIET_STAR_RATING","hcahps_question":"Quietness - star rating","hcahps_answer_description":"Quietness - star rating","patient_survey_star_rating":"3","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"256","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"24","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"220162","facility_name":"DANA-FARBER CANCER INSTITUTE","address":"450 BROOKLINE AVENUE","citytown":"BOSTON","state":"MA","zip_code":"02115","countyparish":"SUFFOLK","telephone_number":"(617) 632-3000","hcahps_measure_id":"H_HSP_RATING_0_6","hcahps_question":"Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)","hcahps_answer_description":"Patients who gave a rating of \u00226\u0022 or lower (low)","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"3","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"256","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"24","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"220162","facility_name":"DANA-FARBER CANCER INSTITUTE","address":"450 BROOKLINE AVENUE","citytown":"BOSTON","state":"MA","zip_code":"02115","countyparish":"SUFFOLK","telephone_number":"(617) 632-3000","hcahps_measure_id":"H_HSP_RATING_7_8","hcahps_question":"Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)","hcahps_answer_description":"Patients who gave a rating of \u00227\u0022 or \u00228\u0022 (medium)","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"12","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"256","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"24","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"220162","facility_name":"DANA-FARBER CANCER INSTITUTE","address":"450 BROOKLINE AVENUE","citytown":"BOSTON","state":"MA","zip_code":"02115","countyparish":"SUFFOLK","telephone_number":"(617) 632-3000","hcahps_measure_id":"H_HSP_RATING_9_10","hcahps_question":"Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)","hcahps_answer_description":"Patients who gave a rating of \u00229\u0022 or \u002210\u0022 (high)","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"85","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"256","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"24","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"220162","facility_name":"DANA-FARBER CANCER INSTITUTE","address":"450 BROOKLINE AVENUE","citytown":"BOSTON","state":"MA","zip_code":"02115","countyparish":"SUFFOLK","telephone_number":"(617) 632-3000","hcahps_measure_id":"H_HSP_RATING_LINEAR_SCORE","hcahps_question":"Overall hospital rating - linear mean score","hcahps_answer_description":"Overall hospital rating - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"95","number_of_completed_surveys":"256","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"24","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"220162","facility_name":"DANA-FARBER CANCER INSTITUTE","address":"450 BROOKLINE AVENUE","citytown":"BOSTON","state":"MA","zip_code":"02115","countyparish":"SUFFOLK","telephone_number":"(617) 632-3000","hcahps_measure_id":"H_HSP_RATING_STAR_RATING","hcahps_question":"Overall hospital rating - star rating","hcahps_answer_description":"Overall hospital rating - star rating","patient_survey_star_rating":"5","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"256","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"24","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"220162","facility_name":"DANA-FARBER CANCER INSTITUTE","address":"450 BROOKLINE AVENUE","citytown":"BOSTON","state":"MA","zip_code":"02115","countyparish":"SUFFOLK","telephone_number":"(617) 632-3000","hcahps_measure_id":"H_RECMND_DN","hcahps_question":"Patients who reported NO, they would probably not or definitely not recommend the hospital","hcahps_answer_description":"\u0022NO\u0022, patients would not recommend the hospital (they probably would not or definitely would not recommend it)","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"0","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"256","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"24","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"220162","facility_name":"DANA-FARBER CANCER INSTITUTE","address":"450 BROOKLINE AVENUE","citytown":"BOSTON","state":"MA","zip_code":"02115","countyparish":"SUFFOLK","telephone_number":"(617) 632-3000","hcahps_measure_id":"H_RECMND_DY","hcahps_question":"Patients who reported YES, they would definitely recommend the hospital","hcahps_answer_description":"\u0022YES\u0022, patients would definitely recommend the hospital","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"90","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"83","number_of_completed_surveys":"2646","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"22","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330154","facility_name":"MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES","address":"1275 YORK AVENUE","citytown":"NEW YORK","state":"NY","zip_code":"10021","countyparish":"NEW YORK","telephone_number":"(212) 639-2000","hcahps_measure_id":"H_COMP_5_STAR_RATING","hcahps_question":"Communication about medicines - star rating","hcahps_answer_description":"Communication about medicines - star rating","patient_survey_star_rating":"4","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","number_of_completed_surveys":"2646","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"22","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330154","facility_name":"MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES","address":"1275 YORK AVENUE","citytown":"NEW YORK","state":"NY","zip_code":"10021","countyparish":"NEW YORK","telephone_number":"(212) 639-2000","hcahps_measure_id":"H_SIDE_EFFECTS_SN_P","hcahps_question":"Patients who reported that when receiving new medication the staff \u0022Sometimes\u0022 or \u0022Never\u0022 discussed possible side effects","hcahps_answer_description":"Staff \u0022sometimes\u0022 or \u0022never\u0022 explained possible side effects","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"23","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"2646","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"22","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330154","facility_name":"MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES","address":"1275 YORK AVENUE","citytown":"NEW YORK","state":"NY","zip_code":"10021","countyparish":"NEW YORK","telephone_number":"(212) 639-2000","hcahps_measure_id":"H_SIDE_EFFECTS_U_P","hcahps_question":"Patients who reported that when receiving new medication the staff \u0022Usually\u0022 discussed possible side effects","hcahps_answer_description":"Staff \u0022usually\u0022 explained possible side effects","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"22","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"2646","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"22","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330154","facility_name":"MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES","address":"1275 YORK AVENUE","citytown":"NEW YORK","state":"NY","zip_code":"10021","countyparish":"NEW YORK","telephone_number":"(212) 639-2000","hcahps_measure_id":"H_COMP_6_N_P","hcahps_question":"Patients who reported that NO, they were not given information about what to do during their recovery at home","hcahps_answer_description":"No, staff \u0022did not\u0022 give patients this information","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"11","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"2646","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"22","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330154","facility_name":"MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES","address":"1275 YORK AVENUE","citytown":"NEW YORK","state":"NY","zip_code":"10021","countyparish":"NEW YORK","telephone_number":"(212) 639-2000","hcahps_measure_id":"H_COMP_6_Y_P","hcahps_question":"Patients who reported that YES, they were given information about what to do during their recovery at home","hcahps_answer_description":"Yes, staff \u0022did\u0022 give patients this information","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"89","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"2646","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"22","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330154","facility_name":"MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES","address":"1275 YORK AVENUE","citytown":"NEW YORK","state":"NY","zip_code":"10021","countyparish":"NEW YORK","telephone_number":"(212) 639-2000","hcahps_measure_id":"H_COMP_6_LINEAR_SCORE","hcahps_question":"Discharge information - linear mean score","hcahps_answer_description":"Discharge information - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"88","number_of_completed_surveys":"2646","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"22","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330154","facility_name":"MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES","address":"1275 YORK AVENUE","citytown":"NEW YORK","state":"NY","zip_code":"10021","countyparish":"NEW YORK","telephone_number":"(212) 639-2000","hcahps_measure_id":"H_COMP_6_STAR_RATING","hcahps_question":"Discharge information - star rating","hcahps_answer_description":"Discharge information - star rating","patient_survey_star_rating":"4","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"2646","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"22","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330154","facility_name":"MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES","address":"1275 YORK AVENUE","citytown":"NEW YORK","state":"NY","zip_code":"10021","countyparish":"NEW YORK","telephone_number":"(212) 639-2000","hcahps_measure_id":"H_DISCH_HELP_N_P","hcahps_question":"Patients who reported that NO, they did not discuss whether they would need help after discharge","hcahps_answer_description":"No, staff \u0022did not\u0022 give patients information about help after discharge","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"13","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"2646","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"22","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330154","facility_name":"MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES","address":"1275 YORK AVENUE","citytown":"NEW YORK","state":"NY","zip_code":"10021","countyparish":"NEW YORK","telephone_number":"(212) 639-2000","hcahps_measure_id":"H_DISCH_HELP_Y_P","hcahps_question":"Patients who reported that YES, they did discuss whether they would need help after discharge","hcahps_answer_description":"Yes, staff \u0022did\u0022 give patients information about help after discharge","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"87","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"2646","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"22","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330154","facility_name":"MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES","address":"1275 YORK AVENUE","citytown":"NEW YORK","state":"NY","zip_code":"10021","countyparish":"NEW YORK","telephone_number":"(212) 639-2000","hcahps_measure_id":"H_SYMPTOMS_N_P","hcahps_question":"Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge","hcahps_answer_description":"No, staff \u0022did not\u0022 give patients information about possible symptoms","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"9","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"2646","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"22","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330154","facility_name":"MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES","address":"1275 YORK AVENUE","citytown":"NEW YORK","state":"NY","zip_code":"10021","countyparish":"NEW YORK","telephone_number":"(212) 639-2000","hcahps_measure_id":"H_SYMPTOMS_Y_P","hcahps_question":"Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge","hcahps_answer_description":"Yes, staff \u0022did\u0022 give patients information about possible symptoms","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"91","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"2646","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"22","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330154","facility_name":"MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES","address":"1275 YORK AVENUE","citytown":"NEW YORK","state":"NY","zip_code":"10021","countyparish":"NEW YORK","telephone_number":"(212) 639-2000","hcahps_measure_id":"H_CLEAN_HSP_A_P","hcahps_question":"Patients who reported that their room and bathroom were \u0022Always\u0022 clean","hcahps_answer_description":"Room was \u0022always\u0022 clean","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"71","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"2646","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"22","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330154","facility_name":"MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES","address":"1275 YORK AVENUE","citytown":"NEW YORK","state":"NY","zip_code":"10021","countyparish":"NEW YORK","telephone_number":"(212) 639-2000","hcahps_measure_id":"H_CLEAN_HSP_SN_P","hcahps_question":"Patients who reported that their room and bathroom were \u0022Sometimes\u0022 or \u0022Never\u0022 clean","hcahps_answer_description":"Room was \u0022sometimes\u0022 or \u0022never\u0022 clean","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"6","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"80","number_of_completed_surveys":"2646","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"22","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330154","facility_name":"MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES","address":"1275 YORK AVENUE","citytown":"NEW YORK","state":"NY","zip_code":"10021","countyparish":"NEW YORK","telephone_number":"(212) 639-2000","hcahps_measure_id":"H_QUIET_STAR_RATING","hcahps_question":"Quietness - star rating","hcahps_answer_description":"Quietness - star rating","patient_survey_star_rating":"3","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","number_of_completed_surveys":"2646","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"22","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330154","facility_name":"MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES","address":"1275 YORK AVENUE","citytown":"NEW YORK","state":"NY","zip_code":"10021","countyparish":"NEW YORK","telephone_number":"(212) 639-2000","hcahps_measure_id":"H_HSP_RATING_7_8","hcahps_question":"Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)","hcahps_answer_description":"Patients who gave a rating of \u00227\u0022 or \u00228\u0022 (medium)","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"14","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"2646","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"22","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330154","facility_name":"MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES","address":"1275 YORK AVENUE","citytown":"NEW YORK","state":"NY","zip_code":"10021","countyparish":"NEW YORK","telephone_number":"(212) 639-2000","hcahps_measure_id":"H_HSP_RATING_9_10","hcahps_question":"Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)","hcahps_answer_description":"Patients who gave a rating of \u00229\u0022 or \u002210\u0022 (high)","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"82","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"2646","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"22","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330154","facility_name":"MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES","address":"1275 YORK AVENUE","citytown":"NEW YORK","state":"NY","zip_code":"10021","countyparish":"NEW YORK","telephone_number":"(212) 639-2000","hcahps_measure_id":"H_HSP_RATING_LINEAR_SCORE","hcahps_question":"Overall hospital rating - linear mean score","hcahps_answer_description":"Overall hospital rating - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"93","number_of_completed_surveys":"2646","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"22","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330154","facility_name":"MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES","address":"1275 YORK AVENUE","citytown":"NEW YORK","state":"NY","zip_code":"10021","countyparish":"NEW YORK","telephone_number":"(212) 639-2000","hcahps_measure_id":"H_HSP_RATING_STAR_RATING","hcahps_question":"Overall hospital rating - star rating","hcahps_answer_description":"Overall hospital rating - star rating","patient_survey_star_rating":"5","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"2646","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"22","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330154","facility_name":"MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES","address":"1275 YORK AVENUE","citytown":"NEW YORK","state":"NY","zip_code":"10021","countyparish":"NEW YORK","telephone_number":"(212) 639-2000","hcahps_measure_id":"H_RECMND_DN","hcahps_question":"Patients who reported NO, they would probably not or definitely not recommend the hospital","hcahps_answer_description":"\u0022NO\u0022, patients would not recommend the hospital (they probably would not or definitely would not recommend it)","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"2","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"2646","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"22","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330154","facility_name":"MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES","address":"1275 YORK AVENUE","citytown":"NEW YORK","state":"NY","zip_code":"10021","countyparish":"NEW YORK","telephone_number":"(212) 639-2000","hcahps_measure_id":"H_RECMND_DY","hcahps_question":"Patients who reported YES, they would definitely recommend the hospital","hcahps_answer_description":"\u0022YES\u0022, patients would definitely recommend the hospital","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"87","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"95","number_of_completed_surveys":"2646","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"22","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330154","facility_name":"MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES","address":"1275 YORK AVENUE","citytown":"NEW YORK","state":"NY","zip_code":"10021","countyparish":"NEW YORK","telephone_number":"(212) 639-2000","hcahps_measure_id":"H_RECMND_STAR_RATING","hcahps_question":"Recommend hospital - star rating","hcahps_answer_description":"Recommend hospital - star rating","patient_survey_star_rating":"5","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"2646","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"22","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330154","facility_name":"MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES","address":"1275 YORK AVENUE","citytown":"NEW YORK","state":"NY","zip_code":"10021","countyparish":"NEW YORK","telephone_number":"(212) 639-2000","hcahps_measure_id":"H_STAR_RATING","hcahps_question":"Summary star rating","hcahps_answer_description":"Summary star rating","patient_survey_star_rating":"4","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"2646","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"22","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330354","facility_name":"ROSWELL PARK CANCER INSTITUTE","address":"ELM AND CARLTON STREETS","citytown":"BUFFALO","state":"NY","zip_code":"14203","countyparish":"ERIE","telephone_number":"(716) 845-2300","hcahps_measure_id":"H_COMP_1_A_P","hcahps_question":"Patients who reported that their nurses \u0022Always\u0022 communicated well","hcahps_answer_description":"Nurses \u0022always\u0022 communicated well","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"88","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1595","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"35","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330354","facility_name":"ROSWELL PARK CANCER INSTITUTE","address":"ELM AND CARLTON STREETS","citytown":"BUFFALO","state":"NY","zip_code":"14203","countyparish":"ERIE","telephone_number":"(716) 845-2300","hcahps_measure_id":"H_COMP_1_SN_P","hcahps_question":"Patients who reported that their nurses \u0022Sometimes\u0022 or \u0022Never\u0022 communicated well","hcahps_answer_description":"Nurses \u0022sometimes\u0022 or \u0022never\u0022 communicated well","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"1","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1595","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"35","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330354","facility_name":"ROSWELL PARK CANCER INSTITUTE","address":"ELM AND CARLTON STREETS","citytown":"BUFFALO","state":"NY","zip_code":"14203","countyparish":"ERIE","telephone_number":"(716) 845-2300","hcahps_measure_id":"H_COMP_1_U_P","hcahps_question":"Patients who reported that their nurses \u0022Usually\u0022 communicated well","hcahps_answer_description":"Nurses \u0022usually\u0022 communicated well","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"11","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"96","number_of_completed_surveys":"1595","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"35","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330354","facility_name":"ROSWELL PARK CANCER INSTITUTE","address":"ELM AND CARLTON STREETS","citytown":"BUFFALO","state":"NY","zip_code":"14203","countyparish":"ERIE","telephone_number":"(716) 845-2300","hcahps_measure_id":"H_COMP_1_STAR_RATING","hcahps_question":"Nurse communication - star rating","hcahps_answer_description":"Nurse communication - star rating","patient_survey_star_rating":"5","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1595","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"35","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330354","facility_name":"ROSWELL PARK CANCER INSTITUTE","address":"ELM AND CARLTON STREETS","citytown":"BUFFALO","state":"NY","zip_code":"14203","countyparish":"ERIE","telephone_number":"(716) 845-2300","hcahps_measure_id":"H_NURSE_RESPECT_A_P","hcahps_question":"Patients who reported that their nurses \u0022Always\u0022 treated them with courtesy and respect","hcahps_answer_description":"Nurses \u0022always\u0022 treated them with courtesy and  respect","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"94","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1595","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"35","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330354","facility_name":"ROSWELL PARK CANCER INSTITUTE","address":"ELM AND CARLTON STREETS","citytown":"BUFFALO","state":"NY","zip_code":"14203","countyparish":"ERIE","telephone_number":"(716) 845-2300","hcahps_measure_id":"H_NURSE_RESPECT_SN_P","hcahps_question":"Patients who reported that their nurses \u0022Sometimes\u0022 or \u0022Never\u0022  treated them with courtesy and respect","hcahps_answer_description":"Nurses \u0022sometimes\u0022 or \u0022never\u0022 treated them with courtesy and  respect","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"1","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"90","number_of_completed_surveys":"1595","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"35","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330354","facility_name":"ROSWELL PARK CANCER INSTITUTE","address":"ELM AND CARLTON STREETS","citytown":"BUFFALO","state":"NY","zip_code":"14203","countyparish":"ERIE","telephone_number":"(716) 845-2300","hcahps_measure_id":"H_COMP_6_STAR_RATING","hcahps_question":"Discharge information - star rating","hcahps_answer_description":"Discharge information - star rating","patient_survey_star_rating":"5","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1595","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"35","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330354","facility_name":"ROSWELL PARK CANCER INSTITUTE","address":"ELM AND CARLTON STREETS","citytown":"BUFFALO","state":"NY","zip_code":"14203","countyparish":"ERIE","telephone_number":"(716) 845-2300","hcahps_measure_id":"H_DISCH_HELP_N_P","hcahps_question":"Patients who reported that NO, they did not discuss whether they would need help after discharge","hcahps_answer_description":"No, staff \u0022did not\u0022 give patients information about help after discharge","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"10","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","number_of_completed_surveys":"1595","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"35","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330354","facility_name":"ROSWELL PARK CANCER INSTITUTE","address":"ELM AND CARLTON STREETS","citytown":"BUFFALO","state":"NY","zip_code":"14203","countyparish":"ERIE","telephone_number":"(716) 845-2300","hcahps_measure_id":"H_SYMPTOMS_N_P","hcahps_question":"Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge","hcahps_answer_description":"No, staff \u0022did not\u0022 give patients information about possible symptoms","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"9","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"91","number_of_completed_surveys":"1595","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"35","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330354","facility_name":"ROSWELL PARK CANCER INSTITUTE","address":"ELM AND CARLTON STREETS","citytown":"BUFFALO","state":"NY","zip_code":"14203","countyparish":"ERIE","telephone_number":"(716) 845-2300","hcahps_measure_id":"H_CLEAN_STAR_RATING","hcahps_question":"Cleanliness - star rating","hcahps_answer_description":"Cleanliness - star rating","patient_survey_star_rating":"4","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1595","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"35","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330354","facility_name":"ROSWELL PARK CANCER INSTITUTE","address":"ELM AND CARLTON STREETS","citytown":"BUFFALO","state":"NY","zip_code":"14203","countyparish":"ERIE","telephone_number":"(716) 845-2300","hcahps_measure_id":"H_QUIET_HSP_A_P","hcahps_question":"Patients who reported that the area around their room was \u0022Always\u0022 quiet at night","hcahps_answer_description":"\u0022Always\u0022 quiet at night","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"64","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","number_of_completed_surveys":"1595","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"35","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330354","facility_name":"ROSWELL PARK CANCER INSTITUTE","address":"ELM AND CARLTON STREETS","citytown":"BUFFALO","state":"NY","zip_code":"14203","countyparish":"ERIE","telephone_number":"(716) 845-2300","hcahps_measure_id":"H_QUIET_HSP_U_P","hcahps_question":"Patients who reported that the area around their room was \u0022Usually\u0022 quiet at night","hcahps_answer_description":"\u0022Usually\u0022 quiet at night","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"30","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1595","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"35","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330354","facility_name":"ROSWELL PARK CANCER INSTITUTE","address":"ELM AND CARLTON STREETS","citytown":"BUFFALO","state":"NY","zip_code":"14203","countyparish":"ERIE","telephone_number":"(716) 845-2300","hcahps_measure_id":"H_QUIET_LINEAR_SCORE","hcahps_question":"Quietness - linear mean score","hcahps_answer_description":"Quietness - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"85","number_of_completed_surveys":"1595","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"35","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330354","facility_name":"ROSWELL PARK CANCER INSTITUTE","address":"ELM AND CARLTON STREETS","citytown":"BUFFALO","state":"NY","zip_code":"14203","countyparish":"ERIE","telephone_number":"(716) 845-2300","hcahps_measure_id":"H_QUIET_STAR_RATING","hcahps_question":"Quietness - star rating","hcahps_answer_description":"Quietness - star rating","patient_survey_star_rating":"4","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1595","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"35","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"330354","facility_name":"ROSWELL PARK CANCER INSTITUTE","address":"ELM AND CARLTON STREETS","citytown":"BUFFALO","state":"NY","zip_code":"14203","countyparish":"ERIE","telephone_number":"(716) 845-2300","hcahps_measure_id":"H_HSP_RATING_0_6","hcahps_question":"Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)","hcahps_answer_description":"Patients who gave a rating of \u00226\u0022 or lower (low)","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"2","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"92","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"360242","facility_name":"JAMES CANCER HOSPITAL \u0026 SOLOVE RESEARCH INSTITUTE","address":"460 WEST TENTH AVENUE","citytown":"COLUMBUS","state":"OH","zip_code":"43210","countyparish":"FRANKLIN","telephone_number":"(614) 293-3121","hcahps_measure_id":"H_COMP_6_STAR_RATING","hcahps_question":"Discharge information - star rating","hcahps_answer_description":"Discharge information - star rating","patient_survey_star_rating":"5","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"360242","facility_name":"JAMES CANCER HOSPITAL \u0026 SOLOVE RESEARCH INSTITUTE","address":"460 WEST TENTH AVENUE","citytown":"COLUMBUS","state":"OH","zip_code":"43210","countyparish":"FRANKLIN","telephone_number":"(614) 293-3121","hcahps_measure_id":"H_DISCH_HELP_N_P","hcahps_question":"Patients who reported that NO, they did not discuss whether they would need help after discharge","hcahps_answer_description":"No, staff \u0022did not\u0022 give patients information about help after discharge","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"7","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"360242","facility_name":"JAMES CANCER HOSPITAL \u0026 SOLOVE RESEARCH INSTITUTE","address":"460 WEST TENTH AVENUE","citytown":"COLUMBUS","state":"OH","zip_code":"43210","countyparish":"FRANKLIN","telephone_number":"(614) 293-3121","hcahps_measure_id":"H_DISCH_HELP_Y_P","hcahps_question":"Patients who reported that YES, they did discuss whether they would need help after discharge","hcahps_answer_description":"Yes, staff \u0022did\u0022 give patients information about help after discharge","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"93","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"360242","facility_name":"JAMES CANCER HOSPITAL \u0026 SOLOVE RESEARCH INSTITUTE","address":"460 WEST TENTH AVENUE","citytown":"COLUMBUS","state":"OH","zip_code":"43210","countyparish":"FRANKLIN","telephone_number":"(614) 293-3121","hcahps_measure_id":"H_SYMPTOMS_N_P","hcahps_question":"Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge","hcahps_answer_description":"No, staff \u0022did not\u0022 give patients information about possible symptoms","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"9","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"360242","facility_name":"JAMES CANCER HOSPITAL \u0026 SOLOVE RESEARCH INSTITUTE","address":"460 WEST TENTH AVENUE","citytown":"COLUMBUS","state":"OH","zip_code":"43210","countyparish":"FRANKLIN","telephone_number":"(614) 293-3121","hcahps_measure_id":"H_CLEAN_HSP_A_P","hcahps_question":"Patients who reported that their room and bathroom were \u0022Always\u0022 clean","hcahps_answer_description":"Room was \u0022always\u0022 clean","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"74","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"360242","facility_name":"JAMES CANCER HOSPITAL \u0026 SOLOVE RESEARCH INSTITUTE","address":"460 WEST TENTH AVENUE","citytown":"COLUMBUS","state":"OH","zip_code":"43210","countyparish":"FRANKLIN","telephone_number":"(614) 293-3121","hcahps_measure_id":"H_CLEAN_HSP_SN_P","hcahps_question":"Patients who reported that their room and bathroom were \u0022Sometimes\u0022 or \u0022Never\u0022 clean","hcahps_answer_description":"Room was \u0022sometimes\u0022 or \u0022never\u0022 clean","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"5","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"360242","facility_name":"JAMES CANCER HOSPITAL \u0026 SOLOVE RESEARCH INSTITUTE","address":"460 WEST TENTH AVENUE","citytown":"COLUMBUS","state":"OH","zip_code":"43210","countyparish":"FRANKLIN","telephone_number":"(614) 293-3121","hcahps_measure_id":"H_CLEAN_HSP_U_P","hcahps_question":"Patients who reported that their room and bathroom were \u0022Usually\u0022 clean","hcahps_answer_description":"Room was \u0022usually\u0022 clean","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"21","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"360242","facility_name":"JAMES CANCER HOSPITAL \u0026 SOLOVE RESEARCH INSTITUTE","address":"460 WEST TENTH AVENUE","citytown":"COLUMBUS","state":"OH","zip_code":"43210","countyparish":"FRANKLIN","telephone_number":"(614) 293-3121","hcahps_measure_id":"H_CLEAN_LINEAR_SCORE","hcahps_question":"Cleanliness - linear mean score","hcahps_answer_description":"Cleanliness - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"89","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"360242","facility_name":"JAMES CANCER HOSPITAL \u0026 SOLOVE RESEARCH INSTITUTE","address":"460 WEST TENTH AVENUE","citytown":"COLUMBUS","state":"OH","zip_code":"43210","countyparish":"FRANKLIN","telephone_number":"(614) 293-3121","hcahps_measure_id":"H_CLEAN_STAR_RATING","hcahps_question":"Cleanliness - star rating","hcahps_answer_description":"Cleanliness - star rating","patient_survey_star_rating":"4","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"360242","facility_name":"JAMES CANCER HOSPITAL \u0026 SOLOVE RESEARCH INSTITUTE","address":"460 WEST TENTH AVENUE","citytown":"COLUMBUS","state":"OH","zip_code":"43210","countyparish":"FRANKLIN","telephone_number":"(614) 293-3121","hcahps_measure_id":"H_QUIET_HSP_A_P","hcahps_question":"Patients who reported that the area around their room was \u0022Always\u0022 quiet at night","hcahps_answer_description":"\u0022Always\u0022 quiet at night","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"64","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"360242","facility_name":"JAMES CANCER HOSPITAL \u0026 SOLOVE RESEARCH INSTITUTE","address":"460 WEST TENTH AVENUE","citytown":"COLUMBUS","state":"OH","zip_code":"43210","countyparish":"FRANKLIN","telephone_number":"(614) 293-3121","hcahps_measure_id":"H_QUIET_HSP_SN_P","hcahps_question":"Patients who reported that the area around their room was \u0022Sometimes\u0022 or \u0022Never\u0022 quiet at night","hcahps_answer_description":"\u0022Sometimes\u0022 or \u0022never\u0022 quiet at night","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"5","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"360242","facility_name":"JAMES CANCER HOSPITAL \u0026 SOLOVE RESEARCH INSTITUTE","address":"460 WEST TENTH AVENUE","citytown":"COLUMBUS","state":"OH","zip_code":"43210","countyparish":"FRANKLIN","telephone_number":"(614) 293-3121","hcahps_measure_id":"H_QUIET_HSP_U_P","hcahps_question":"Patients who reported that the area around their room was \u0022Usually\u0022 quiet at night","hcahps_answer_description":"\u0022Usually\u0022 quiet at night","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"31","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"360242","facility_name":"JAMES CANCER HOSPITAL \u0026 SOLOVE RESEARCH INSTITUTE","address":"460 WEST TENTH AVENUE","citytown":"COLUMBUS","state":"OH","zip_code":"43210","countyparish":"FRANKLIN","telephone_number":"(614) 293-3121","hcahps_measure_id":"H_QUIET_LINEAR_SCORE","hcahps_question":"Quietness - linear mean score","hcahps_answer_description":"Quietness - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"86","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"360242","facility_name":"JAMES CANCER HOSPITAL \u0026 SOLOVE RESEARCH INSTITUTE","address":"460 WEST TENTH AVENUE","citytown":"COLUMBUS","state":"OH","zip_code":"43210","countyparish":"FRANKLIN","telephone_number":"(614) 293-3121","hcahps_measure_id":"H_QUIET_STAR_RATING","hcahps_question":"Quietness - star rating","hcahps_answer_description":"Quietness - star rating","patient_survey_star_rating":"4","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"360242","facility_name":"JAMES CANCER HOSPITAL \u0026 SOLOVE RESEARCH INSTITUTE","address":"460 WEST TENTH AVENUE","citytown":"COLUMBUS","state":"OH","zip_code":"43210","countyparish":"FRANKLIN","telephone_number":"(614) 293-3121","hcahps_measure_id":"H_HSP_RATING_0_6","hcahps_question":"Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)","hcahps_answer_description":"Patients who gave a rating of \u00226\u0022 or lower (low)","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"4","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"360242","facility_name":"JAMES CANCER HOSPITAL \u0026 SOLOVE RESEARCH INSTITUTE","address":"460 WEST TENTH AVENUE","citytown":"COLUMBUS","state":"OH","zip_code":"43210","countyparish":"FRANKLIN","telephone_number":"(614) 293-3121","hcahps_measure_id":"H_HSP_RATING_7_8","hcahps_question":"Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)","hcahps_answer_description":"Patients who gave a rating of \u00227\u0022 or \u00228\u0022 (medium)","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"12","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"360242","facility_name":"JAMES CANCER HOSPITAL \u0026 SOLOVE RESEARCH INSTITUTE","address":"460 WEST TENTH AVENUE","citytown":"COLUMBUS","state":"OH","zip_code":"43210","countyparish":"FRANKLIN","telephone_number":"(614) 293-3121","hcahps_measure_id":"H_HSP_RATING_9_10","hcahps_question":"Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)","hcahps_answer_description":"Patients who gave a rating of \u00229\u0022 or \u002210\u0022 (high)","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"84","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"360242","facility_name":"JAMES CANCER HOSPITAL \u0026 SOLOVE RESEARCH INSTITUTE","address":"460 WEST TENTH AVENUE","citytown":"COLUMBUS","state":"OH","zip_code":"43210","countyparish":"FRANKLIN","telephone_number":"(614) 293-3121","hcahps_measure_id":"H_HSP_RATING_LINEAR_SCORE","hcahps_question":"Overall hospital rating - linear mean score","hcahps_answer_description":"Overall hospital rating - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"93","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"360242","facility_name":"JAMES CANCER HOSPITAL \u0026 SOLOVE RESEARCH INSTITUTE","address":"460 WEST TENTH AVENUE","citytown":"COLUMBUS","state":"OH","zip_code":"43210","countyparish":"FRANKLIN","telephone_number":"(614) 293-3121","hcahps_measure_id":"H_HSP_RATING_STAR_RATING","hcahps_question":"Overall hospital rating - star rating","hcahps_answer_description":"Overall hospital rating - star rating","patient_survey_star_rating":"5","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"360242","facility_name":"JAMES CANCER HOSPITAL \u0026 SOLOVE RESEARCH INSTITUTE","address":"460 WEST TENTH AVENUE","citytown":"COLUMBUS","state":"OH","zip_code":"43210","countyparish":"FRANKLIN","telephone_number":"(614) 293-3121","hcahps_measure_id":"H_RECMND_DN","hcahps_question":"Patients who reported NO, they would probably not or definitely not recommend the hospital","hcahps_answer_description":"\u0022NO\u0022, patients would not recommend the hospital (they probably would not or definitely would not recommend it)","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"1","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"360242","facility_name":"JAMES CANCER HOSPITAL \u0026 SOLOVE RESEARCH INSTITUTE","address":"460 WEST TENTH AVENUE","citytown":"COLUMBUS","state":"OH","zip_code":"43210","countyparish":"FRANKLIN","telephone_number":"(614) 293-3121","hcahps_measure_id":"H_RECMND_DY","hcahps_question":"Patients who reported YES, they would definitely recommend the hospital","hcahps_answer_description":"\u0022YES\u0022, patients would definitely recommend the hospital","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"85","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"360242","facility_name":"JAMES CANCER HOSPITAL \u0026 SOLOVE RESEARCH INSTITUTE","address":"460 WEST TENTH AVENUE","citytown":"COLUMBUS","state":"OH","zip_code":"43210","countyparish":"FRANKLIN","telephone_number":"(614) 293-3121","hcahps_measure_id":"H_RECMND_PY","hcahps_question":"Patients who reported YES, they would probably recommend the hospital","hcahps_answer_description":"\u0022YES\u0022, patients would probably recommend the hospital","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"14","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"360242","facility_name":"JAMES CANCER HOSPITAL \u0026 SOLOVE RESEARCH INSTITUTE","address":"460 WEST TENTH AVENUE","citytown":"COLUMBUS","state":"OH","zip_code":"43210","countyparish":"FRANKLIN","telephone_number":"(614) 293-3121","hcahps_measure_id":"H_RECMND_LINEAR_SCORE","hcahps_question":"Recommend hospital - linear mean score","hcahps_answer_description":"Recommend hospital - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"94","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"360242","facility_name":"JAMES CANCER HOSPITAL \u0026 SOLOVE RESEARCH INSTITUTE","address":"460 WEST TENTH AVENUE","citytown":"COLUMBUS","state":"OH","zip_code":"43210","countyparish":"FRANKLIN","telephone_number":"(614) 293-3121","hcahps_measure_id":"H_RECMND_STAR_RATING","hcahps_question":"Recommend hospital - star rating","hcahps_answer_description":"Recommend hospital - star rating","patient_survey_star_rating":"5","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"360242","facility_name":"JAMES CANCER HOSPITAL \u0026 SOLOVE RESEARCH INSTITUTE","address":"460 WEST TENTH AVENUE","citytown":"COLUMBUS","state":"OH","zip_code":"43210","countyparish":"FRANKLIN","telephone_number":"(614) 293-3121","hcahps_measure_id":"H_STAR_RATING","hcahps_question":"Summary star rating","hcahps_answer_description":"Summary star rating","patient_survey_star_rating":"4","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1501","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"26","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"390196","facility_name":"HOSPITAL OF THE FOX CHASE CANCER CENTER","address":"333 COTTMAN AVENUE","citytown":"PHILADELPHIA","state":"PA","zip_code":"19111","countyparish":"PHILADELPHIA","telephone_number":"(215) 728-2660","hcahps_measure_id":"H_COMP_1_A_P","hcahps_question":"Patients who reported that their nurses \u0022Always\u0022 communicated well","hcahps_answer_description":"Nurses \u0022always\u0022 communicated well","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"88","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","number_of_completed_surveys":"459","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"30","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"390196","facility_name":"HOSPITAL OF THE FOX CHASE CANCER CENTER","address":"333 COTTMAN AVENUE","citytown":"PHILADELPHIA","state":"PA","zip_code":"19111","countyparish":"PHILADELPHIA","telephone_number":"(215) 728-2660","hcahps_measure_id":"H_COMP_6_N_P","hcahps_question":"Patients who reported that NO, they were not given information about what to do during their recovery at home","hcahps_answer_description":"No, staff \u0022did not\u0022 give patients this information","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"8","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"92","number_of_completed_surveys":"459","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"30","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"390196","facility_name":"HOSPITAL OF THE FOX CHASE CANCER CENTER","address":"333 COTTMAN AVENUE","citytown":"PHILADELPHIA","state":"PA","zip_code":"19111","countyparish":"PHILADELPHIA","telephone_number":"(215) 728-2660","hcahps_measure_id":"H_COMP_6_STAR_RATING","hcahps_question":"Discharge information - star rating","hcahps_answer_description":"Discharge information - star rating","patient_survey_star_rating":"5","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"459","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"30","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"390196","facility_name":"HOSPITAL OF THE FOX CHASE CANCER CENTER","address":"333 COTTMAN AVENUE","citytown":"PHILADELPHIA","state":"PA","zip_code":"19111","countyparish":"PHILADELPHIA","telephone_number":"(215) 728-2660","hcahps_measure_id":"H_DISCH_HELP_N_P","hcahps_question":"Patients who reported that NO, they did not discuss whether they would need help after discharge","hcahps_answer_description":"No, staff \u0022did not\u0022 give patients information about help after discharge","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"7","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"459","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"30","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"390196","facility_name":"HOSPITAL OF THE FOX CHASE CANCER CENTER","address":"333 COTTMAN AVENUE","citytown":"PHILADELPHIA","state":"PA","zip_code":"19111","countyparish":"PHILADELPHIA","telephone_number":"(215) 728-2660","hcahps_measure_id":"H_DISCH_HELP_Y_P","hcahps_question":"Patients who reported that YES, they did discuss whether they would need help after discharge","hcahps_answer_description":"Yes, staff \u0022did\u0022 give patients information about help after discharge","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"93","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"459","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"30","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"390196","facility_name":"HOSPITAL OF THE FOX CHASE CANCER CENTER","address":"333 COTTMAN AVENUE","citytown":"PHILADELPHIA","state":"PA","zip_code":"19111","countyparish":"PHILADELPHIA","telephone_number":"(215) 728-2660","hcahps_measure_id":"H_SYMPTOMS_N_P","hcahps_question":"Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge","hcahps_answer_description":"No, staff \u0022did not\u0022 give patients information about possible symptoms","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"8","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"459","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"30","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"390196","facility_name":"HOSPITAL OF THE FOX CHASE CANCER CENTER","address":"333 COTTMAN AVENUE","citytown":"PHILADELPHIA","state":"PA","zip_code":"19111","countyparish":"PHILADELPHIA","telephone_number":"(215) 728-2660","hcahps_measure_id":"H_SYMPTOMS_Y_P","hcahps_question":"Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge","hcahps_answer_description":"Yes, staff \u0022did\u0022 give patients information about possible symptoms","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"92","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"459","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"30","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"390196","facility_name":"HOSPITAL OF THE FOX CHASE CANCER CENTER","address":"333 COTTMAN AVENUE","citytown":"PHILADELPHIA","state":"PA","zip_code":"19111","countyparish":"PHILADELPHIA","telephone_number":"(215) 728-2660","hcahps_measure_id":"H_CLEAN_HSP_A_P","hcahps_question":"Patients who reported that their room and bathroom were \u0022Always\u0022 clean","hcahps_answer_description":"Room was \u0022always\u0022 clean","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"68","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"459","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"30","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"390196","facility_name":"HOSPITAL OF THE FOX CHASE CANCER CENTER","address":"333 COTTMAN AVENUE","citytown":"PHILADELPHIA","state":"PA","zip_code":"19111","countyparish":"PHILADELPHIA","telephone_number":"(215) 728-2660","hcahps_measure_id":"H_CLEAN_HSP_SN_P","hcahps_question":"Patients who reported that their room and bathroom were \u0022Sometimes\u0022 or \u0022Never\u0022 clean","hcahps_answer_description":"Room was \u0022sometimes\u0022 or \u0022never\u0022 clean","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"7","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"459","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"30","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"390196","facility_name":"HOSPITAL OF THE FOX CHASE CANCER CENTER","address":"333 COTTMAN AVENUE","citytown":"PHILADELPHIA","state":"PA","zip_code":"19111","countyparish":"PHILADELPHIA","telephone_number":"(215) 728-2660","hcahps_measure_id":"H_CLEAN_HSP_U_P","hcahps_question":"Patients who reported that their room and bathroom were \u0022Usually\u0022 clean","hcahps_answer_description":"Room was \u0022usually\u0022 clean","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"25","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"459","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"30","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"390196","facility_name":"HOSPITAL OF THE FOX CHASE CANCER CENTER","address":"333 COTTMAN AVENUE","citytown":"PHILADELPHIA","state":"PA","zip_code":"19111","countyparish":"PHILADELPHIA","telephone_number":"(215) 728-2660","hcahps_measure_id":"H_CLEAN_LINEAR_SCORE","hcahps_question":"Cleanliness - linear mean score","hcahps_answer_description":"Cleanliness - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"87","number_of_completed_surveys":"459","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"30","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"390196","facility_name":"HOSPITAL OF THE FOX CHASE CANCER CENTER","address":"333 COTTMAN AVENUE","citytown":"PHILADELPHIA","state":"PA","zip_code":"19111","countyparish":"PHILADELPHIA","telephone_number":"(215) 728-2660","hcahps_measure_id":"H_CLEAN_STAR_RATING","hcahps_question":"Cleanliness - star rating","hcahps_answer_description":"Cleanliness - star rating","patient_survey_star_rating":"3","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"459","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"30","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"390196","facility_name":"HOSPITAL OF THE FOX CHASE CANCER CENTER","address":"333 COTTMAN AVENUE","citytown":"PHILADELPHIA","state":"PA","zip_code":"19111","countyparish":"PHILADELPHIA","telephone_number":"(215) 728-2660","hcahps_measure_id":"H_QUIET_HSP_A_P","hcahps_question":"Patients who reported that the area around their room was \u0022Always\u0022 quiet at night","hcahps_answer_description":"\u0022Always\u0022 quiet at night","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"42","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"74","number_of_completed_surveys":"459","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"30","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"390196","facility_name":"HOSPITAL OF THE FOX CHASE CANCER CENTER","address":"333 COTTMAN AVENUE","citytown":"PHILADELPHIA","state":"PA","zip_code":"19111","countyparish":"PHILADELPHIA","telephone_number":"(215) 728-2660","hcahps_measure_id":"H_QUIET_STAR_RATING","hcahps_question":"Quietness - star rating","hcahps_answer_description":"Quietness - star rating","patient_survey_star_rating":"2","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","number_of_completed_surveys":"459","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"30","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"390196","facility_name":"HOSPITAL OF THE FOX CHASE CANCER CENTER","address":"333 COTTMAN AVENUE","citytown":"PHILADELPHIA","state":"PA","zip_code":"19111","countyparish":"PHILADELPHIA","telephone_number":"(215) 728-2660","hcahps_measure_id":"H_HSP_RATING_7_8","hcahps_question":"Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)","hcahps_answer_description":"Patients who gave a rating of \u00227\u0022 or \u00228\u0022 (medium)","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"17","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"459","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"30","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"390196","facility_name":"HOSPITAL OF THE FOX CHASE CANCER CENTER","address":"333 COTTMAN AVENUE","citytown":"PHILADELPHIA","state":"PA","zip_code":"19111","countyparish":"PHILADELPHIA","telephone_number":"(215) 728-2660","hcahps_measure_id":"H_HSP_RATING_9_10","hcahps_question":"Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)","hcahps_answer_description":"Patients who gave a rating of \u00229\u0022 or \u002210\u0022 (high)","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"78","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"459","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"30","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"390196","facility_name":"HOSPITAL OF THE FOX CHASE CANCER CENTER","address":"333 COTTMAN AVENUE","citytown":"PHILADELPHIA","state":"PA","zip_code":"19111","countyparish":"PHILADELPHIA","telephone_number":"(215) 728-2660","hcahps_measure_id":"H_HSP_RATING_LINEAR_SCORE","hcahps_question":"Overall hospital rating - linear mean score","hcahps_answer_description":"Overall hospital rating - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"92","number_of_completed_surveys":"459","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"30","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"390196","facility_name":"HOSPITAL OF THE FOX CHASE CANCER CENTER","address":"333 COTTMAN AVENUE","citytown":"PHILADELPHIA","state":"PA","zip_code":"19111","countyparish":"PHILADELPHIA","telephone_number":"(215) 728-2660","hcahps_measure_id":"H_HSP_RATING_STAR_RATING","hcahps_question":"Overall hospital rating - star rating","hcahps_answer_description":"Overall hospital rating - star rating","patient_survey_star_rating":"4","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","number_of_completed_surveys":"459","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"30","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_COMP_1_A_P","hcahps_question":"Patients who reported that their nurses \u0022Always\u0022 communicated well","hcahps_answer_description":"Nurses \u0022always\u0022 communicated well","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"84","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"94","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_COMP_1_STAR_RATING","hcahps_question":"Nurse communication - star rating","hcahps_answer_description":"Nurse communication - star rating","patient_survey_star_rating":"5","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_NURSE_RESPECT_A_P","hcahps_question":"Patients who reported that their nurses \u0022Always\u0022 treated them with courtesy and respect","hcahps_answer_description":"Nurses \u0022always\u0022 treated them with courtesy and  respect","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"90","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_NURSE_RESPECT_SN_P","hcahps_question":"Patients who reported that their nurses \u0022Sometimes\u0022 or \u0022Never\u0022  treated them with courtesy and respect","hcahps_answer_description":"Nurses \u0022sometimes\u0022 or \u0022never\u0022 treated them with courtesy and  respect","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"1","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_NURSE_RESPECT_U_P","hcahps_question":"Patients who reported that their nurses \u0022Usually\u0022  treated them with courtesy and respect","hcahps_answer_description":"Nurses \u0022usually\u0022  treated them with courtesy and  respect","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"9","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_NURSE_LISTEN_SN_P","hcahps_question":"Patients who reported that their nurses \u0022Sometimes\u0022 or \u0022Never\u0022 listened carefully to them","hcahps_answer_description":"Nurses \u0022sometimes\u0022 or \u0022never\u0022 listened carefully","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"1","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_MED_FOR_U_P","hcahps_question":"Patients who reported that when receiving new medication the staff \u0022Usually\u0022 communicated what the medication was for.","hcahps_answer_description":"Staff \u0022usually\u0022 explained new medications","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"13","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_SIDE_EFFECTS_SN_P","hcahps_question":"Patients who reported that when receiving new medication the staff \u0022Sometimes\u0022 or \u0022Never\u0022 discussed possible side effects","hcahps_answer_description":"Staff \u0022sometimes\u0022 or \u0022never\u0022 explained possible side effects","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"23","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_SIDE_EFFECTS_U_P","hcahps_question":"Patients who reported that when receiving new medication the staff \u0022Usually\u0022 discussed possible side effects","hcahps_answer_description":"Staff \u0022usually\u0022 explained possible side effects","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"21","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_COMP_6_N_P","hcahps_question":"Patients who reported that NO, they were not given information about what to do during their recovery at home","hcahps_answer_description":"No, staff \u0022did not\u0022 give patients this information","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"8","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_COMP_6_Y_P","hcahps_question":"Patients who reported that YES, they were given information about what to do during their recovery at home","hcahps_answer_description":"Yes, staff \u0022did\u0022 give patients this information","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"92","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_COMP_6_LINEAR_SCORE","hcahps_question":"Discharge information - linear mean score","hcahps_answer_description":"Discharge information - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"91","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_COMP_6_STAR_RATING","hcahps_question":"Discharge information - star rating","hcahps_answer_description":"Discharge information - star rating","patient_survey_star_rating":"5","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_DISCH_HELP_N_P","hcahps_question":"Patients who reported that NO, they did not discuss whether they would need help after discharge","hcahps_answer_description":"No, staff \u0022did not\u0022 give patients information about help after discharge","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"8","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_DISCH_HELP_Y_P","hcahps_question":"Patients who reported that YES, they did discuss whether they would need help after discharge","hcahps_answer_description":"Yes, staff \u0022did\u0022 give patients information about help after discharge","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"92","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_SYMPTOMS_N_P","hcahps_question":"Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge","hcahps_answer_description":"No, staff \u0022did not\u0022 give patients information about possible symptoms","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"8","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_SYMPTOMS_Y_P","hcahps_question":"Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge","hcahps_answer_description":"Yes, staff \u0022did\u0022 give patients information about possible symptoms","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"92","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_CLEAN_HSP_A_P","hcahps_question":"Patients who reported that their room and bathroom were \u0022Always\u0022 clean","hcahps_answer_description":"Room was \u0022always\u0022 clean","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"77","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_CLEAN_HSP_SN_P","hcahps_question":"Patients who reported that their room and bathroom were \u0022Sometimes\u0022 or \u0022Never\u0022 clean","hcahps_answer_description":"Room was \u0022sometimes\u0022 or \u0022never\u0022 clean","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"4","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_CLEAN_HSP_U_P","hcahps_question":"Patients who reported that their room and bathroom were \u0022Usually\u0022 clean","hcahps_answer_description":"Room was \u0022usually\u0022 clean","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"19","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_CLEAN_LINEAR_SCORE","hcahps_question":"Cleanliness - linear mean score","hcahps_answer_description":"Cleanliness - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"91","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_CLEAN_STAR_RATING","hcahps_question":"Cleanliness - star rating","hcahps_answer_description":"Cleanliness - star rating","patient_survey_star_rating":"4","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_QUIET_HSP_A_P","hcahps_question":"Patients who reported that the area around their room was \u0022Always\u0022 quiet at night","hcahps_answer_description":"\u0022Always\u0022 quiet at night","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"69","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_QUIET_HSP_SN_P","hcahps_question":"Patients who reported that the area around their room was \u0022Sometimes\u0022 or \u0022Never\u0022 quiet at night","hcahps_answer_description":"\u0022Sometimes\u0022 or \u0022never\u0022 quiet at night","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"5","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_QUIET_HSP_U_P","hcahps_question":"Patients who reported that the area around their room was \u0022Usually\u0022 quiet at night","hcahps_answer_description":"\u0022Usually\u0022 quiet at night","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"26","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_QUIET_LINEAR_SCORE","hcahps_question":"Quietness - linear mean score","hcahps_answer_description":"Quietness - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"88","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_QUIET_STAR_RATING","hcahps_question":"Quietness - star rating","hcahps_answer_description":"Quietness - star rating","patient_survey_star_rating":"4","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_HSP_RATING_0_6","hcahps_question":"Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)","hcahps_answer_description":"Patients who gave a rating of \u00226\u0022 or lower (low)","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"3","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_HSP_RATING_7_8","hcahps_question":"Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)","hcahps_answer_description":"Patients who gave a rating of \u00227\u0022 or \u00228\u0022 (medium)","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"8","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_HSP_RATING_9_10","hcahps_question":"Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)","hcahps_answer_description":"Patients who gave a rating of \u00229\u0022 or \u002210\u0022 (high)","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"89","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_HSP_RATING_LINEAR_SCORE","hcahps_question":"Overall hospital rating - linear mean score","hcahps_answer_description":"Overall hospital rating - linear mean score","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"95","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_HSP_RATING_STAR_RATING","hcahps_question":"Overall hospital rating - star rating","hcahps_answer_description":"Overall hospital rating - star rating","patient_survey_star_rating":"5","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"1742","number_of_completed_surveys_footnote":"","survey_response_rate_percent":"19","survey_response_rate_percent_footnote":"","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"450076","facility_name":"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE","address":"1515 HOLCOMBE BLVD","citytown":"HOUSTON","state":"TX","zip_code":"77030","countyparish":"HARRIS","telephone_number":"(713) 792-2121","hcahps_measure_id":"H_RECMND_DN","hcahps_question":"Patients who reported NO, they would probably not or definitely not recommend the hospital","hcahps_answer_description":"\u0022NO\u0022, patients would not recommend the hospital (they probably would not or definitely would not recommend it)","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"1","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not 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Available","number_of_completed_surveys":"93","number_of_completed_surveys_footnote":"6","survey_response_rate_percent":"21","survey_response_rate_percent_footnote":"6","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"500138","facility_name":"FRED HUTCHINSON CANCER INSTITUTE","address":"825 EASTLAKE AVENUE EAST","citytown":"SEATTLE","state":"WA","zip_code":"98109","countyparish":"KING","telephone_number":"(206) 667-5000","hcahps_measure_id":"H_COMP_6_STAR_RATING","hcahps_question":"Discharge information - star rating","hcahps_answer_description":"Discharge information - star rating","patient_survey_star_rating":"Not Available","patient_survey_star_rating_footnote":"15","hcahps_answer_percent":"Not Applicable","hcahps_answer_percent_footnote":"","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"93","number_of_completed_surveys_footnote":"6","survey_response_rate_percent":"21","survey_response_rate_percent_footnote":"6","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"500138","facility_name":"FRED HUTCHINSON CANCER INSTITUTE","address":"825 EASTLAKE AVENUE EAST","citytown":"SEATTLE","state":"WA","zip_code":"98109","countyparish":"KING","telephone_number":"(206) 667-5000","hcahps_measure_id":"H_DISCH_HELP_N_P","hcahps_question":"Patients who reported that NO, they did not discuss whether they would need help after discharge","hcahps_answer_description":"No, staff \u0022did not\u0022 give patients information about help after discharge","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"4","hcahps_answer_percent_footnote":"6","hcahps_linear_mean_value":"Not Applicable","number_of_completed_surveys":"93","number_of_completed_surveys_footnote":"6","survey_response_rate_percent":"21","survey_response_rate_percent_footnote":"6","start_date":"07\/01\/2024","end_date":"06\/30\/2025"},{"facility_id":"500138","facility_name":"FRED HUTCHINSON CANCER INSTITUTE","address":"825 EASTLAKE AVENUE EAST","citytown":"SEATTLE","state":"WA","zip_code":"98109","countyparish":"KING","telephone_number":"(206) 667-5000","hcahps_measure_id":"H_DISCH_HELP_Y_P","hcahps_question":"Patients who reported that YES, they did discuss whether they would need help after discharge","hcahps_answer_description":"Yes, staff \u0022did\u0022 give patients information about help after discharge","patient_survey_star_rating":"Not Applicable","patient_survey_star_rating_footnote":"","hcahps_answer_percent":"96","hcahps_answer_percent_footnote":"6","hcahps_linear_mean_value":"Not 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